Shipping policy

Australia-Wide Shipping

Rogue Metalworks offers shipping Australia-wide on eligible products.

Shipping costs are calculated at checkout where available. For oversized or bulky products, additional freight charges may apply. If required, we will contact you before dispatch.

Processing & Lead Times

In-stock products will be prepared for dispatch as soon as possible.

Some products are made to order and may have a lead time before dispatch. Estimated lead times are listed on the relevant product page.

Lead times are estimates and may vary depending on material availability, production workload and other circumstances outside our reasonable control.

Delivery Times

Delivery times provided by Rogue Metalworks or the shipping carrier are estimates only.

Once dispatched, delivery timeframes may vary depending on your location, the carrier and other circumstances outside our reasonable control.

Tracking information will be provided where available.

Delivery Details

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If an order cannot be delivered because incorrect or incomplete delivery information was provided, additional shipping or redelivery costs may be charged where permitted by law.

Damaged or Missing Deliveries

If your order arrives damaged, or you believe it has been lost in transit, contact us at roguemetalworks.shop@gmail.com with your order details and photos of any damage where applicable.

We will work with the shipping carrier to investigate the issue and provide an appropriate remedy where required.

Local Pickup

Local pickup is available from Capalaba, Brisbane, QLD on eligible products.

You will be contacted when your order is ready for collection. Please do not arrive for collection until your order has been confirmed as ready.

Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law.